Crisis communications

When a crisis hits, timing, clarity and credibility are everything. As a leading Yorkshire crisis communications agency, our experts help you plan, respond and recover, protecting your brand’s reputation and maintaining trust.

Our PR crisis management plans are insight-led and tailored to your business, ensuring you’re prepared before, during and after a crisis. Whether it’s a media storm, product recall, personnel issue or social backlash, we help you stay in control.

We combine strategic thinking with hands-on support to deliver public relations and crisis communications management that is trusted by some of the UK’s biggest brands and organisations.

What is crisis communication?

Crisis communication is how organisations respond to unexpected events that threaten their reputation. We specialise in proactive PR crisis planning and real-time response, using insight to guide clear, consistent messaging. Our approach works because it’s rooted in audience understanding and aligned with your business objectives.

Crisis PR

We provide immediate support when a crisis hits – from media handling to stakeholder messaging. Our team helps you manage the narrative and protect your brand in the moments that matter most.

PR crisis management planning

We build bespoke PR crisis management plans that prepare your team for every scenario. From risk audits to media training, we ensure you’re ready to respond with confidence.

Reputation management

We help you rebuild and strengthen your reputation post-crisis. Our approach combines strategic communications, stakeholder engagement and long-term brand positioning.

Why work with us?

✓ Trusted by national and regional organisations to manage high-stakes issues
✓ Decades of experience in PR crisis management and reputation recovery
✓ A Leeds PR agency with a proven track record in insight-led crisis communications