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Crisis Communications

Any sudden and unexpected event capable of having a significant negative influence on your reputation – and, consequently, your commercial success – constitutes a crisis.

A crisis can hit you at any time, from any direction. It could be a life-threatening accident, but in our ‘connected’ society it could just as easily start from a tweet, or a comment on a blog.

And once it takes hold, the speed at which a crisis can build momentum is frightening. If you don’t handle it properly, it can destroy your reputation – and maybe your entire business – in a matter of hours.

At Aberfield PR, we have a team highly experienced in crisis management. They’ve managed internal and external communications in crisis situations ranging from rail crashes and food contaminations, to strikes and corporate fraud.

We can’t always stop a crisis from occurring, but through sensitive PR and communications handling we can restrict its impact and give your organisation the best chance of a full recovery.

Using our extensive and award-winning PR and social media skills, the specialist crisis management team at Aberfield PR can  help you influence the perceptions, opinions and behaviours of your key audiences, so that the crisis doesn’t have a significant impact on your reputation or sales.

Our crisis communications and emergency PR expertise covers pre-crisis planning, the control and management of communications during a crisis and – just as importantly – the post-crisis review phase.

As our crisis PR work is highly confidential, we’re unable to highlight any relevant case studies on our website. If you’d like more information about Aberfield PR’s issues management and crisis PR expertise, or wish to discuss how we can help you, please contact Phil Reed or Tim Downs on 0113 357 2070 in the strictest confidence.

Latest News

The battle for social supremacy

In the first of a two-part blog post, we are asking the question ‘Why are different social media platforms always portrayed as a ‘versus’ rather than an ‘as well as’?’ Next time we’ll look at brands that are embracing the different platforms and those that aren’t. Have you noticed it’s always a battle for supremacy +

Posted on May 24, 2013 by

What to look out for this week (20 – 27 May)

Monday 20 – World Health Assembly, Switzerland. Daft Punk release much-hyped album. Tuesday 21 – Centenary Chelsea Flower Show begins, running til Saturday. Microsoft unveils the next generation of Xbox. Thursday 23 – Microsoft Surface Pro hits UK stores (10.6in Windows 8 tablet). Friday 24 – First retrospective exhibit of Rolling Stones opens at the Rock and Roll +

Posted on May 20, 2013 by

The Friday five

Aberfield PR’s Friday skip through the forest of news. Things that make you go Goo…gle This week saw Google’s annual developer conference in San Francisco, and undoubtedly the two biggest announcements were Google Play Music All Access (catchy) and the updates to Google Maps. If you wanted clear evidence that Google has well and truly +

Posted on May 17, 2013 by

It’s all about metrics, travel bloggers

  I recently attended a travel PR workshop where one of the speakers said they had a ‘no bloggers’ rule when arranging press trips. They just stuck to traditional journalists on the big national newspapers and magazines, major websites and key regional newspapers only. That’s a bit old school, I scoffed. Their reasoning, though, was +

Posted on May 17, 2013 by

Tweets from @AberfieldPR

@chloe_tw You're the first we know of to break that news on Twitter. #impressed

2:01 PM — 24 May 13

Can't wait to get stuck into #LeedsLovesFood, on for a full fortnight from this weekend. Fill us up!

1:13 PM — 24 May 13

@IpsosMORI survey on most influential brands. But we think it's more about #brand popularity and trust than influence http://t.co/rrm17mrEao

1:10 PM — 24 May 13

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